The Message Type system will allow you to streamline your communication process by creating templates you can use every day. To get to the configuration interface, click the Configuration block in the side panel and then Messaging in the menu.
To edit the Message Type, simply click the Edit Types link in the lower left corner of the Message Types card.
This will expand the card to the traditional edit view, with fields on the left and added types on the right.
To add a type, you’ll need to add a name in the Name text box and select an audience from the Audience drop-down menu. The next step is detailing your template with the WYSIWYG editor. Finally, you can set up delegations with each message types. Delegations will send the people you mark as delegates every message you send with this message type. To do this, you’ll first need to toggle delegation on by using the Delegated checkbox. Then, you’ll need to add delegates to the Available Delegates field above. Once you’ve added everything you need, click the Add button and your Message Type will be saved. If you want to edit a type, you’ll need to select the type from the list on the right, edit the fields you need, and then click the Save button.