Fax Viewer

Fax Viewer

The ChartLogic Fax Viewer allows users to access archived faxed documents in a PDF format, print fax logs, easily view fax job status, and re-send jobs from any workstation. The Fax Viewer automatically refreshes every minute.

To view fax jobs:

1. From the ChartLogic Main Screen, go to Tools > ChartLogic Fax Viewer.
2. Under Select Fax Jobs to View, check the appropriate boxes.
3. Select the date from the Date drop-down menu. Fax jobs will appear below.

Note: A more specific date range can be created by selecting Range and filling in the date fields.

To resend a fax job:

1. After completing the steps above, select the fax you wish to resend.
2. Go to Action > Fax Job > View Details/Resend Fax.
3. Enter appropriate information.
4. Click Resend Fax at the bottom of the screen.

To cancel a fax job:

1. Select the fax you wish to cancel.
2. Go to Action > Fax Job > Cancel Fax Job.
3. A pop-up window will appear asking if you are sure you want to cancel the fax. Click Yes.

Other Fax Viewer options:

• Page Setup: Allows user to adjust the size, orientation, and fax margins.
• Print Preview: Displays what page will look like when it is printed.
• Print: Prints fax job.
• Refresh: Manually refreshes the page.
• Options (under Tools): Allows user to change the default setup of the Fax Viewer and to adjust the automatic refresh rate.