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Claim Submission: Provider needs to enroll online with the payer at: https://edi.wpsic.com/fv/r/6547261688/7455# Select the appropriate division for your line of business. BELOW IS THE CLEARINGHOUSE INFORMATION: (This information must be put in the clearing house sections of the online form.) Submitter name: RelayHealth Submitter ID: 19886 ***An email agreement request will be emailed to theRead more

Changing Passwords To change a user password: Go to Utilities > Change Password Enter current password in the Old Password text box. Enter new password in the New Password text box, then again in the Confirm Password text box. Click OK. Administrator password update: Go to Utilities > User Setup. Highlight Username > Reset. Enter new password in the New Password text box, then again in the Confirm Password text box. ClickRead more

Checking release notes in the ChartLogic PM Release notes give information about changes made in the software recently. This section is updated weekly. To access Release Notes: Log in to ChartLogic PM. Click on HELP > Release Notes. Note: Information shown in the release notes about EMR is NOT for the ChartLogic EMR.Read more

How to access training videos in the ChartLogic PM Log in to office key. Select VIDEO TRAINING LIBRARY.    Search by Role, Topic, Work Flow or New Releases.   Use the Search box for specific videoRead more

PM Installation Guide Pre-Installation ChartLogic recommends turning off User Account Control if using Windows 7, and on Windows 8, 8.1, and 10 to set User Account Control to Never Notify. ChartLogic recommends disabling Windows Firewalls. ChartLogic recommends that you run Windows Update, and install all important updates, as well as having systems set to updateRead more